KONG Cat Scratcher KONG

Prompt Shipping and Professional Packing

We offer a broad range of shipping options owing to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse personnel is highly-skilled and will pack your products according to our precise and precise specifications. Before they are shipped the goods are carefully inspected and secured. Every day we ship thousands of packages to customers across many countries. Our dedication to becoming the largest online retailer in the world is shown by this. These warehouses are situated in Europe just as they are in USA.

Please note that orders with more than one item are subject to a processing period that is based to the specific item.

Before shipping We will conduct a thorough inspection of the items you've ordered. The majority of orders today are shipped in 48 hours. The delivery time varies between 3-7 days.

Returns

Due to multiple entities, including the factory and the warehouse, we're unable to effectively manage inventory. Therefore, the actual inventory could change at any time. It's possible that you may not receive your order once it's been placed.

The period of time is 30 days. If you haven't received the product within 30 days, we're not able to provide either a return or exchange.

Your item should be in its original packaging and be unused. The item must be returned in the original packaging.