Zoo Med Can O’ Crickets Zoo Med Laboratories

Prompt Shipping and Professional Packaging

Through our long-term relationship with UPS, FedEx, DHL and a variety of other world-class carriers, we can offer an array of shipping options. Our warehouse personnel are well trained and will pack the goods according to our precise and exact specifications. Your products will be subjected to an exhaustive examination before they will be properly packaged prior to being sent out. We deliver to thousands of customers each day from multiple countries. This shows our commitment to becoming the largest online retailer on the planet. Both Europe as well as the USA have distribution and warehouse centres.

Note: Orders that contain multiple items will have a separate processing time for each item.

Before shipping, all ordered items will be thoroughly inspected. Most orders are shipped within 48 hours. The delivery time is between 3 and 7 working days.

Returns

Stock is dynamic, and cannot be fully controlled by us because of the involvement of many entities, including the factory as well as our warehouse. Actual stock levels may fluctuate at any point. It's possible that your order could run out of stocks once you've placed your order.

The policy is for 30 days. If it's been more 30 days since you've made your purchase We're sorry to say that we can't offer you a full refund or exchange.

The item you purchase must be in the original packaging and in good condition. It must also not be used. It should also be returned in its original packaging.